Ray White Mittagong has zero tolerance for Rent Arrears.
It is important that you consider paying your rent just like you would paying any other bill. Many people do not realise that your rental history will support your credit rating,therefore, it’s important you are aware of the payment options and what is required.
We require rent to be paid via Ailo App as we are strictly a cashless office.
Please use your personal reference number as the reference when making the deposit. If you have forgotten or misplaced the details please email our Property Management department at mittagong.rentals@raywhite.com.
Under the Residential Tenancies Act, you are required to pay your rent by the date noted on the schedule in your lease and it must always be paid in advance. Should you have any difficulties in paying your rent, please notify us as soon as possible.
If you have requested maintenance, you should not take matters into your own hands and stop paying rent as a way to get work done. If you do this, you are breaching your Tenancy Agreement, and you could be issued a Notice to Leave.
We have a strict policy on the payment and collection of rent. Should you fall behind for any reason, the below timeline provides you with a list of events.
| Category | Time Elapsed | Reminder Notice |
| Category 1 arrears | 1 to 3 days in arrears | Text message or email |
| Category 2 arrears | 4 to 7 days in arrears | Phone call |
| Category 3 arrears | 8 to 14 days in arrears | Notice to Remedy Breach |
| Category 4 arrears | 17 days in arrears | Notice to Leave |